Privacy Policy

1. Titolare / Controller

CapsuleConsult, Via Indipendenza 44, 40121 Bologna BO, Italy. strategy@capsuleconsult.com. +39 051 238 9104. P.IVA: 04567890123.

2. Legal Basis

GDPR (Reg. EU 2016/679) + D.Lgs. 196/2003 as amended by D.Lgs. 101/2018. Art.6(1)(b) contract, Art.6(1)(a) consent, Art.6(1)(f) legitimate interest.

3. Data Collected

Contact: Name, email, phone, brand/company. Strategy: Business data shared during engagements (encrypted, NDA-protected). Payment: Stripe (PCI DSS L1). Analytics: Plausible (EU, cookie-free).

4. Recipients

Stripe (US, SCCs), Plausible (EU), Notion (project management, EU hosting). Data never sold.

5. Retention

Enquiries: 3y. Strategy deliverables: client-owned, retained for reference 2y post-engagement. Financial: 10y (Art.2220 CC).

6. Rights

Arts. 15-22 GDPR. Contact strategy@capsuleconsult.com. Garante: garanteprivacy.it.

7. Security

TLS 1.3, encrypted storage, NDA with all team, 2FA. Updated: March 2026.